How-to: How to add Shared Mailbox

If you need access to a MazWell Shared mailbox please email your line manger to make the initial request, then when your manager has replied to your email approving this request please forward on the approval email to helpdesk@themazwellgroup.com

This will raise a ticket with the helpdesk and you will be given the relevent access to be able to add the mailbox to your Outlook profile.  Please see below list of actions to complete. 

• Send email request to Line Manager
• When approval has been received forward the approval email to helpdesk@themazwellgroup.com
• Ticket will be raised and actioned by the helpdesk
• Ticket will be closed as resolved and you will receive email confirmation
• Now add your additional mailbox into your Outlook profile
• Watch the below video on how to add shared mailbox

Click on "File" (Top left of the Outlook window.

Click Account settings, then account setting again.

Double click "yourname" / email address.

Click More Settings.

Click on the "Advanced" tab and the the "Add" button.

Type in the name of the mailbox you want to add in "Add Mailbox" and then click "OK", "Apply" and "OK".

Click "Next and then you will see the message "Account Successfully Updated" click done, and then close. 

You should now see your new mailbox on the left hand side. You may need to close Outlook a couple of times before seeing the mailbox and also depending on how many emails are in the mailbox your profile may need some time to download and sync all of the emails. You have now added your new mailbox.